Order Information

• Is it legal to purchase these products?
  Since laws differ from country to country, we recommend you to contact your local FDA or customs office regarding the regulations and restrictions of your country.
  
  
• What is the minimum and maximum amount I can order at one time?
  We have no limits for maximum order but minimum order is limited to .00 USD
  
  
• Are you a legitimate company?
  We are a professional mail order service licensed to sell and distribute pharmaceutical products. We have been in business for over 8 years, supplying original, high-quality products over the Internet.
  
  
• How do you ship?
  We ship our products world wide and all packages are shipped very discreet.
  - Products are repacked with extreme care and precaution, specifically to minimize shipment volume.
  - Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments.
  - Packaging types are changed constantly to achieve max delivery success!
  - The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment&Handling charge).
  - We also reuse original cardboard boxes for packing different products that fit in ( because we are ecological oriented company and because this way there is more possibility to deliver successfully)
  - Shipments are sent from various shipping points from the USA and  European countries.
  
  
• How are bulk/large quantity orders shipped?
  If the order is to large to fit one package, we guarantee the order will be divided into the necessary amount of packages to lower the risk. No matter how large your order is, we reassure you the same discreetion level and repackaging as used for small sized orders.
  
  
• Do you ship to P.O. Boxes and APO?
  Yes, we ship to P.O. Boxes if order is paid with western union.
  
  
• Is a signature required for shipping?
  Once packages leave our distribution they are not treated as recorded/registered shipments and therefore they dont require any signature upon delivery.
  
  
• What is the cost of shipping?
  We have only one method of shipping for now. Shipping costs to USA, Canada, Europe and rest of the world.
  
  
• How do I change my order after it has been placed?
  Unfortunately, we do not make any manual changes or cancellations to pending orders. Since the order process is entirely computerized, it is much faster, more efficient and less problematic to place a completely new order. So, if you wish to make changes to your order, simply place a new order and disregard your former order number (it will automatically be cancelled and removed from our system if payment is not made within 14 days).
  NOTE! Since order cancellations are not accepted once payment is received, you must make necessary order changes before payment is made.
  
  
• Where do I send my payment?
  Information on where to send your payment is provided after you place an order, and its sent directly to your e-mail address. Please, follow the payment instructions carefully to avoid unnecessary delay. In case you haven't received it when placing and order, please contact us and we will send you data by email!
  There are ways of payment:
  1. By Western Union
  
• How long does it take for You to receive my Western Union transfer?
  Payments made by Western Union are normally processed within 2-3 business days after we receive transaction data from you. If payment is rejected by WU ( data not correct) than we send you email and whole process starts all over again so be carefull in order to avoid delays! If transaction is successfull we ship in 48 hours after confirmation was received.
  
  
• How long is the whole process of ordering and shipping?
  Order confirmation with instructions for how to make payment is sent to your email address automatically and immediately after you submit your order. Once payment is received, we process and dispatch your order within 2 business days. Shipping time is normaly between 2 and 5 business days and for very remote countires up to 10-14 business days! PLEASE NOTE that BUSINESS DAYS are only monday to friday so before you order you should have that clear in your mind! Delivery time includes time necessary for international regular airmail, which must also pass your customs, so we expect you to accept this as NORMAL DELIVERY TIME and respect it! Please check your ORDER HISTORY online first and count business days before writing to us about delivery time! If its over 25 business days, PLEASE CONTACT US and together we will find the reason and the solution!
  
  
• How successfull is delivery?
  We ensure that all packages are shipped with maximum discretion. Products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimize shipment volume. Our organization name is not indicated on any package and shipments are sent from various shipping points in USA, established in different countries as well, to ensure maximum discretion and highest probability of successfull delivery. With customs we have 99% success to Canada, 100% success to any country of EU.
  
  
• Can I buy your products through another way aside from the website?
  Since we are specialized in internet mail ordering, our services are only available through our website.
  
  
• Is this company legit and am I safe to do business with?
  We understand Your concerns to that matter since there are many nonlegit sources on the web and for consumer is very difficult to pick out the right partner! We are totaly legit, work successfully for more than 1 years, have online customer support on regular daly basis ( monday till friday) and all products are high quality BRAND products from well known pharmacies.We are professional mailorder pharmacy, ship out 100% and keep good customer. It is in our interest to have You satisfied with our services, so You keep comming back for whole time of your needs!
  
  
• What if my shipment is seized?
  Even if products get seized ( 1% possibility for USA and Canada), we would cover part of your loss, and more fare we can't be ! Shipment passes to your title and risk once it passes your state border and at that point on our job is done! PLEASE NOTE if shipment does not come in 21 business days it does not mean you got scammed! It means that it's stucked on customs and they need 2 weeks up to 3 months to send you seizure note! To put into force our loss cover policy we need that document, so you should scan and email us the seizure note in order to have a case and help you out partially! We both need it ( you to have proof that we did our job and us to have proof you didn't receive the products and we can use our policy for covering part of the loss)! PLEASE NOTE! NO SEIZURE NOTE, NO CASE FOR LOSS COVER POLICY!
  To our knowledge no one has ever been prosecuted for ordering steroids or other listed products, they are medicine not drugs.
  
  
• How can I contact You?
  Since our services are optimized to be conducted online and worldwide, You are more than welcome to contact our departments through our website. Our customer support works on regular daily basis 7 Days per week and we will answer your email in 24 hours E-Mail us sales@euroanabolex.com
  
  
• Money Back Guarantee
  We guarantee the quality of all of the products offered on our website. In case you are not satisfied with the effect our medications produce, please contact us to inform of the problem. We will supply you with the return address and as soon as the product is received by our returns department, we will start the refund procedure.